Terms and Conditions, Policies

 1. Terms and Conditions, 2. Social Media Policy, 3. Cookie Policy, 4. Accessibility Policy and 5. Privacy Policy

1. Terms and Conditions

These Terms and Conditions govern the use of Osakaworldcanada.com, including making purchases, engaging with content, and interacting with the brand. By using the website, you agree to comply with these terms.

Usage of Website

  • Users must be 18+ or have parental consent.
  • Content is for personal, non-commercial use only.
  • Any unauthorized copying or modification is prohibited.

Product Information and Purchases

  • We aim for accuracy but do not guarantee that descriptions, pricing, or availability are error-free.
  • Orders may be canceled at our discretion (e.g., suspected fraud).

Returns and Refunds
Please refer to our Returns & Exchanges Policy.

Limitation of Liability
Osakaworld Canada is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the site.

Changes to Terms
These Terms may be updated periodically. Continued use of the site implies acceptance of the latest version.

Contact
For any concerns or questions, reach us at info@osakaworldcanada.com.

2. Social Media Policy

Community Guidelines
We encourage positive and constructive interactions on our platforms. Users are expected to:

  • Respect others’ opinions and avoid offensive or defamatory content.
  • Avoid spamming or promoting unrelated content.
  • Use appropriate language and avoid discriminatory remarks.

User-Generated Content
By tagging @Osakaworldcanada or using branded hashtags, you grant us permission to share, modify, or use the content across our platforms.

Complaints and Reporting
If you notice inappropriate content or behavior, report it to us via info@osakaworldcanada.com.

3. Cookie Policy

Use of Cookies
We use cookies to enhance user experience, analyze site traffic, and offer tailored content. These include:

  • Essential Cookies: Necessary for site functionality.
  • Analytics Cookies: Help us understand usage patterns.
  • Advertising Cookies: Personalize marketing content.

User Consent
By using our site, you consent to the use of cookies. You can control or disable cookies via your browser settings, but some features may not function properly.

Third-Party Cookies
We work with third-party services (e.g., Google Analytics) that may use their own cookies. For more details, please review their policies.

4. Accessibility Policy

Commitment to Accessibility
We strive to make our website accessible to everyone, including those with disabilities, by adhering to the Web Content Accessibility Guidelines (WCAG).

Features

  • Use of alt text for images.
  • Keyboard navigation support.
  • Screen reader compatibility.

Feedback and Support
If you experience any issues, please contact us at info@osakaworldcanada.com, and we will address your concerns promptly.

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5. Privacy Policy

Effective Date: 1st January 2024

Osaka World Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://osakaworldcanada.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

  1. Information We Collect

We may collect personal information from you in a variety of ways, including:

  • Personal Data: When you visit our Site, make a purchase, sign up for our newsletter, or contact us, we may collect personally identifiable information, such as your name, email address, phone number, shipping address, and payment information.
  • Usage Data: We may collect information automatically when you access the Site, such as your IP address, browser type, operating system, and browsing activity on the Site.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze traffic, and customize content. You can control cookies through your browser settings.
  1. How We Use Your Information

We may use the information we collect from you for various purposes, including:

  • To process and fulfill your orders.
  • To provide and manage your access to the Site.
  • To improve our Site and customer service.
  • To send you marketing communications, such as newsletters and promotions, if you have opted in.
  • To respond to your inquiries and provide customer support.
  • To comply with legal obligations and protect our rights.
  1. Disclosure of Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, shipping orders, and conducting our business.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

Under PIPEDA, you have the right to:

  • Access Your Data: Request access to the personal information we hold about you.
  • Correct Your Data: Request correction of any inaccuracies in your personal information.
  • Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
  1. Retention of Your Information

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Osaka World Canada
Email: info@osakaworldcanada.com
Phone: +1 (604) 555-1234